GENERAL TRAVEL TERMS & CANCELLATION POLICIES
We can open our facilities from 29th May 2020 for you.
The re-opening by our trattlers hof-people will happen with special behaviour- and hygiene measures in order to preserve the health of our guests and employees.
For all new and existing bookings we have relaxed our cancellation policy for summer 2020:
For stays until 30th June 2020 a cancellation free of charge is possible up to one week prior to arrival.
For stays from 1st of July 2020 until 2nd of November 2020 a cancellation free of charge is possible up to four weeks prior to arrival.
In case of new travel restrictions which make an trip or a stay impossible, a free of charge cancellation is possible any time.
IN CASE OF CANCELLTIONS under this relaxed policy, already paid deposits can be converted to travel certificates for later travel dates which do not lose validity and can be redeemed anytime.
Generally in case of a reservation in Trattlers Hof-Chalets the general terms and conditions for the Austrian hotel industry shall apply.
These apply also in case of late arrival, earlier departure and cancellations.
We guarantee your booking after a down payment of 25 % of the total price of your stay!
Our bank details are: Volksbank, IBAN: AT824213090101015502, BIC: VBOEATWWKLA.
Content subject to change.
At arrival your Chalet will be available starting from 4 pm. We kindly ask to vacate your room until 10 am on the day of your departure.
All prices are per chalet and per night!
You can take out an travel insurance policy with us: