Cancellation Polices & Carefree travelling

For all new and existing bookings we have relaxed our cancellation policy relating to Corona:

"Carefree travelling": In case of new travel restrictions which make a trip or stay impossible (risk warning level 6 / border closing / government imposed quarantine), a free of charge cancellation is possible any time.
A rebooking, a conversion of your pre-payment into a deposit for a future stay or a refund of your pre-payment is possible.

Relaxed cancellation policiy

Until 30 days before arrive: cancellation free of charge
Until 14 days before arrival: 70 % of the total costs;
Until 7 days before arrival: 90 % of the total costs;
late arrival or early departure: 100% of the total costs

Four towels lie on the shelf — Unique and relaxing holiday in Carinthia

Towels and hygiene products are in the bathroom — You will have a great stay at Trattlers Hof-Chalets.

NEW: we strongly recommend to take out a travel insurance f.e. with the European Travel Insurance company (www.europaeische.at), which also covers cancellations and abruption of trips based on a COVID-19 infection or any other disease. Link to your insurance policy: LINK
Please note that a COVID-19 infection or any other disease which was not insured is not a reason for a cost-free cancellation or change of your travel dates.

Generally in case of a reservation at the Hotel Trattlerhof the general terms and conditions for the Austrian hotel industry shall apply.

The general cancellation policy for your stay with us are as follows:

Until 30 days before arrival: free of charge
Until 14 days before arrival: 50% of the total price
Until 7 days before arrival: 70% of the total price
From 7 - 1 days before arrival: 90% of the total price
Late arrival or early departure: 100% of the total price

Cancellation costs are independet of the fact of the cancelled rooms have been rented out alternatively (entirely or partially).
The withdrawal right according to § 11 Abs 1 FAAG does not apply.

We guarantee your booking after a down payment of 25 % of the total price of your stay!

Our bank details are: Volksbank, account no./ IBAN: AT924213030007340000, BIC: VBOEATWWKLA.
Content subject to change.

Hotel Trattlerhof: At arrival your room will be available starting from 3 pm. We kindly ask to vacate your room until 11 am on the day of your departure.

Trattlers Hof-Chalets: Check in starting from 4 pm, check-out until 10 am on the day of departure.

All prices in the hotel are per person and per night and include half board, use of our wellness programme and facilities, the hotel's sport offers and animation programme.

Prices in the Chalet are per sleeping room and night excluding food and final cleaning.

You can take out an travel insurance policy with the European Travel Insurance Company (Europäische Reiseversicherung) directly through this link:

Further information and details you find here

With pleasure our reception will help you - hof-chalets@trattlerhof.at